While community management and developer relations are gaining acceptance, many companies still don’t know that these efforts can benefit not only the communities of the open source projects on which their business relies but also their productivity and profitability.
VM Brasseur looks at community from a business perspective and explores the effect community can have on an organization’s bottom line. Although there are communities everywhere, Vicky approaches the topic—communities, their members, and their contributors—from a free and open source perspective.
Business reasons for supporting a community
Metrics for gauging community management success from the business’s perspective
Getting started in community management
The risks of community management
There are many additional resources available for this talk.